In light of the rapid spread of COVID-19, and to minimise the number of people required to leave their house for non essential activity, The Sports Clinic is now offering teleconferencing consultations with all of our doctors and most other practitioners who work in the Clinic.
There are some people who have no option but to see one of our practitioners in person. By teleconferencing with as many of our patients as possible we are freeing up the clinic to be safer for them to attend as well as minimising risks to your health.
These telehealth consultations will be booked with the relevant doctor the same as a regular consult. They will just be via phone or video link up rather than face to face.
There are certain people who are eligible for a Medicare funded telephone or video consultation with a doctor. They include any patient who is at increased risk of COVID-19 infection (see list below).
If you don't fit into one of these categories and would still like to arrange a telephone or video consultation to avoid coming into the clinic, we can do this for you too. At present you are not eligible for a Medicare rebate, however we are discounting these consultations to try and minimise your out of pocket costs. The receptionist can inform you of your individual doctor’s fees for teleconferencing when you ring to book.
There are two ways to book a video consult.
We are using the "Zoom" cloud meeting program for video consults. It is free to sign up, confidential, and we are already familiar with it as we use it for specialist Telehealth appointments already in the clinic.
To receive a Zoom call, you will need to sign up for a free Zoom account if you do not already have one. It is a quick 2-minute process and is free.
Click here to sign up for a new account.
For your appointment, you can use your mobile device or a computer.
Sometime after the consultation is finished the doctor will contact the clinic to confirm the amount you are to be billed. If the consultation is eligible to be bulkbilled we will charge your medicare account for you. If you are not eligible to have the consultation bulk billed, a receptionist will then contact you to arrange payment by credit card over the phone or advise you on direct debit options.